internet not woking

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Level 1

Hi my wifi dropped out Sunday night and still hasn't self corrected. I tried turning it off for a period and resetting it. 

1 REPLY 1
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Moderator

Hi @phildo22

 

Welcome to the Community! 

 

I've managed to locate your account using your Community details and have seen that the issue is now raised to our Engineering Team. 

 

We have been notified by Telstra that there is an ongoing service disruption which affects multiple services. 

 

The estimated time of restoration is on 03 June 2019 however we'll ensure to provide new updates as soon as it is available. 

 

We apologise for the inconvenience caused. 

 

Regards,

Ahra_G