internet slow please fix

[RileyRaine]

Hello My Name is Riley I live with my mum, and when I choose the nbn50 plan for the first 3-4 days we had 47mbps on average and how it been about 7months of slow 9mbps would it be posable for you fix this problem since we're not getting the speeds we're paying for, would it be posable to refresh our connection remotely to give it a fresh start.

kind regards Riley.

our public ip is 115.64.161.10 if anymore information needed to restart connection please email me at rileyraine13@gmail.com

[PeterW]

Hello RileyRaine,
Thank you for your message and for being a part of the TPG Community.
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PeterW
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