landline

lamage45
Level 2

Since switching to TPG, my landline only works less than 5% of the time. We switched at least 6 months ago and I have contacted TPG a number of times about this.

What is the solution. I have time to deal with it now, but sometimes I have been too busy to deal with this terrible problem. We need a landline as mobile phones give me a headache.

 

What is the solution?? Do we need a separate line just for the phone? I am paying for a service we are not being provided with.

1 REPLY 1
david64
Master

Hi @lamage45 . What type of NBN connection do you have?

What type of handset do you have?

What phone plan are you using with your internet?

What failures do you get?

No dial tone?

Dial tone but call does not go through?

Doesn't ring when called?

Always engaged when you call it?