Always TPG customer service team response takes 3-4 business days
Apologies for the late response.
Shiel | Winback | UserID: 14127
T 13 14 23 | F 02 9850 0813
RE: Internet Account 3954112
mike kuba <ProMike@hotmail.com>
TPG Internet <firstname.lastname@example.org>
Hi there Shiel,
I have not heard anything from you since 17/07/2019.
Our Account Specialists Team responded to your email. Please see our initial response available here.