TPG Community

Get online support

moving home - internet issues (error code: < E:adsl_comm:thread_exists >)

thisis4internet
Level 2

Tried to change my internet plan online so it's ready for when I move house. But at the final step, the screen shows the message:

"When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >"

 

could someone please give me some advice? thanks Smiley Happy

1 REPLY 1
Anonymous
Not applicable

Hey, thisis4internet
 

Welcome to the community!

Send us your details (Customer ID/Together with the address on file) also include your best contact number and preferred time and we have our Account Specialists Team to contact you.

How do I private message (PM) in the community

Regards,
 

Tried to change my internet plan online so it's ready for when I move house. But at the final step, the screen shows the message:

"When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >"

 

could someone please give me some advice? thanks Smiley Happy