nbn cancellation without my concern

[suhilnakarmi]

tpg sent me an email out of nowhere saying I requested for cancellation of my nbn which I didn’t. Now I dont have internet, when I called them , I literally waited 1 hour and some lady picked the call. since she couldn’t solve the issue, she just disconnected the call.
frustrated

[Anonymous]

Hi suhilnakarmi,

Thanks for raising this matter to us. Kindly PM to us your TPG account details, so we can take a closer look on your account and see as to what causes the service termination.

How do I private message (PM) in the community

Regards,

Angeli