nbn/internet stopped working

[synnastar]

internet stopped working around midnight (WA time) and I power cycled my modem a few times to no avail.. all the usual lights are solid except the internet one which is off completely. can't find any info if it's down anyone know? Parmelia, WA 6167

[Riezl]

Hi @synnastar, we're sorry to know that your service has been interrupted and we apologise for the inconvenience this has caused you.

Please PM us your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community