nbn speed

[hussymouse]

I am paying for NBN100 and have nbn to the curb, but I am only getting speeds of under 40Mbps.  Please explain what has happened to this service over the last few months.  Our sign up speeds were excellent, not happy at the moment!

[Anonymous]

Hi @hussymouse,

Welcome to the community!

I was able to locate your account using your community details and ran initial tests at the same time. At the moment your service is currently connected for 4d 11h 43m and getting a passing speed on the line.

I'd like to know on which device(s) you experience getting 40mbps of speed. If it is connected via Wireless Network we made an article that will help you on how to improve your wireless connection available here.

Let mek now how it will go. Cheers!