nbn speed

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Level 1a

my internet keeps cutting out. and it is slow. it is late at night and i am only testing the speed 4feet away from device on my laptop. my router you supplied is huwai which doesnt cover my area. ive even put an extender on,but that didnt work.ive enclose my  multiple speed tests.

Cannot have multiple devices ipad,laptop going at same time.

I wish to do gaming...but its a bit hard when movies even drop out.

 

3 REPLIES 3
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Moderator

Hi @


Thanks for your query!

Just checking that your service is working ok now?


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Level 1a
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Moderator

Hi @freddy22 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M