new modem but no internet connection

[eigramph]

Sorry I realised i lost count there, it's actually 6 years lol

Anyways, probably 6pm Sydney Time?

[KarlB]

Hi @eigramph 

6 years is also pretty old when you are talking modems .

I have requested for 1 of our helpdesk guys to give you a call after 6pm tonight.

Regards,

Karl