no internet connection

[yuweifan84]

no internet connection，5g home broadband just wasting your time.
The support team didn’t come out any solution, so disappointed. I think it’s a time to switch to other company.

[Ahra_G]

Hi @yuweifan84,

We'd like to check the status of your service and see if we can have this lodged to our Engineering team.

Please provide us with your customer ID or username via private message so we can assist you accordingly. 

Thanks! 

Ahra_G