Hi Guys
i got the usual speed boost increase email back in april but until now i still have not seen any increase in speed
From 4/03/2021 to 4/09/2021, we are changing your internet plan to the nbn™ Home Superfast plan. You should experience faster speeds, and your monthly access fee will not change.
This change will start automatically and you’ll return to your current NBN50 Plan after 6 months, so you don’t need to do anything.
i have done a speed test via a nic on the archer router but it is not much difference in speed
i have also rebooted nbn modem and the archer multiple times
Hi @iwantnbn ,
Thanks for raising this to us, shoot me a private message with the screenshot of the email also include your accont details (Username/Customer ID together with the address on file) togetheer with your best contact number and preferred time. We will raise this to our Technical Team for investigation and have them contact you if needed.
How do I private message (PM) in the community
Regards,
@iwantnbn wrote:
Hi Guys
i got the usual speed boost increase email back in april but until now i still have not seen any increase in speed
From 4/03/2021 to 4/09/2021, we are changing your internet plan to the nbn™ Home Superfast plan. You should experience faster speeds, and your monthly access fee will not change.
This change will start automatically and you’ll return to your current NBN50 Plan after 6 months, so you don’t need to do anything.
i have done a speed test via a nic on the archer router but it is not much difference in speed
i have also rebooted nbn modem and the archer multiple times
