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noreply-27515724@random.com

sueyoo
Level 2

How do stop junk email from the above address?

 

Settings - Blocked email does not work

Settings - advanced filters does not work

 

The part with:  noreply-27515724@    never changes 

The part with:  random.com   changes every day.

 

Find attached an example

 

.

 

2 REPLIES 2
david64
Level 11

Hi @sueyoo . Had no response from previous post? Send an email to postmaster@tpg.com.au explaining the problem; the 2 filter methods don't work. Include the details of one email which is still in your inbox for them to examine. Include a picture of the settings you have for the 2 filters. 

Is your email client able to display the "message source" of an email? Out of interest, you could look at the commands that show where the email came from.

sueyoo
Level 2

I did attach a picture of the email address.See above.

 

I will follow your instructions thank you.