nternet too slow

[hqjiang5]

nternet too slow

[KarlB]

Hi @hqjiang5 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB · Accepted solution]

Hi @hqjiang5 

Thanks for your PM. I have changed your line profile and this has improved your ADSL sync speeds from 12Mbps to 18Mbps.

Please retest your service.

Regards,

Karl