nternet too slow

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nternet too slow

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Moderator

Hi @hqjiang5 

 

Thanks for your PM. I have changed your line profile and this has improved your ADSL sync speeds from 12Mbps to 18Mbps.

 

Please retest your service.

 

Regards,

Karl

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2 REPLIES 2
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Moderator

Hi @hqjiang5 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Highlighted
Moderator

Hi @hqjiang5 

 

Thanks for your PM. I have changed your line profile and this has improved your ADSL sync speeds from 12Mbps to 18Mbps.

 

Please retest your service.

 

Regards,

Karl

View solution in original post