outgoing calls nbn

[pikkra1975]

cannot make outgoing calls only sometimes, makes loud sound after dialling number but i have dial tonne.

[Will]

Hi @pikkra1975

It appears that you have tagged the issue as resolved already, but without leaving a comment specifying that it is the case. Should you still need assistance or if this was accidentally tagged as resolved by mistake, please let me know.

Regards,

[Farid2020]

Hi dear
I cannot make a call. I only can receive calls.

Please help me.

Regards

Farid

[Anonymous]

Hi @Farid2020,

Welcome to the community!

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

Check our Service Status page for any known outages.

If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection

If the issue is particular with the home phone, these articles may also help :

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

Regards,