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slow ADSL2+ speed and dropouts

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Level 1

Line drops and bad sync. Sync is normal between 16k-18k...

 

Line Rate - Upstream (Kbps)473
Line Rate - Downstream (Kbps)5747
1 REPLY
Moderator

Hi @zottel,

 

Welcome to TPG community!

 

I went ahead and searched for your account on my system using your community name, but I am unable to make a match. Are you able to send us your TPG username or customer ID so we can check what is happening with your service?

 

Thanks!

Mc