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slow download/upload speed+high Pings

RennyXU
Level 2

Hi, TPG

I am use the ADSL plan for my house network. few days ago there was a big rain in my suburb, after the rain my network speed start went down to 100kb/s, this has been going on for 2 weeks. 

 

thanks.

1 REPLY 1
peter_k
Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter