slow download/upload speed+high Pings

[RennyXU]

Hi, TPG

I am use the ADSL plan for my house network. few days ago there was a big rain in my suburb, after the rain my network speed start went down to 100kb/s, this has been going on for 2 weeks. 

thanks.

[peter_k]

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter