static ip

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Level 1a

Hi

I have nbn fttc with static ip,

I set up my archer 1600 WAN interface with 100% static ip details , status is connected but internet is slow and internet led on the mdem isn't on.

Regards

 

1 REPLY 1
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Moderator

Hi @netwrx 

 

Welcome to the Community!

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-fttc/problems_connect_internet_nbn_fttc

 

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community?

 

BasilDV