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unable to communicate with Primary DNS Server

harrykam
Level 2

Hi

for the past two days i keep getting disconnected while surfing the net. trouble shooting give the following message:

 

Window "10" can't communiacte with device or resources (primary DNS server)!

 

for unknown reasons TPG has put a halt on its phone tech support, by not answering any calls?!

 

I welcome comments or remedy from genuine experts.

1 REPLY 1
Riezl
Moderator

Hi @harrykam, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community