I am experiencing very unstable internet speed for almost two weeks. I've contacted TPG twice, they sorted the problem out but it happen again.
While I was experiencing with slow internet speed, I pinged to 188.8.131.52 and tested with speedtest.net too, the ping time is very high and download speed is under 5mbps.
I checked my phone line and there is no noise. I power cycled the modem, sometimes it help sometime it doesn't.
Is there any solution?
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We'd like to check what's going on with your conneciton. Kindly PM me your account details (username/customer ID or contact number associated with the account)