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would upgrade NBN plan change my billing date

Level 1a

I noticed that TPG NBN plans allow customers to change their plan anytime. I would like to upgrade to NBN50, my question is how long it takes to take effect, and whether it would charge me immediately and change the original billing date. I'm currently on a no-lockin plan, would the upgrade plan remain the no-lockin plan? 

1 REPLY 1
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Moderator

Hi @shangfeicao

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

As per checking, your request to change your TPG NBN Bundle plan to NBN50 has been completed.  Any unused portion will be credited to the account. Your billing cycle changed. No contract restarts when you upgrade the plan.  Please check your email regarding the details. 

 

Let us know should you have further queries.

 

Thank you.