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$1 international calling cap charge

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Level 1a
Hi, i am no longer with TPG since March 2020 and i just realised that i am still getting invoices for the $1 international calling cap charge per month with the total of $58 charge for September 2020. How is this possible?
1 REPLY 1
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Moderator

Hi @thao984 ,

 

Thanks for raising this to us. We'd love to help and get to the bottom of this, to better understand unwanted charge please send us your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@thao984 wrote:
Hi, i am no longer with TPG since March 2020 and i just realised that i am still getting invoices for the $1 international calling cap charge per month with the total of $58 charge for September 2020. How is this possible?