Term definitions

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Level 1

What (if any) is the difference between Standard National Calls and National STD calls ? This is unclear in TPGs' critical information documents.

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Moderator

Hi @Robodent ,

 

TPG defines a Local Call as a call made to a number in the same standard zone units that are geographical boundaries determined by the Australian Communications and Media Authority. It is possible that a call made within the same state or the same area code is not considered as a local call. We do not expect you to always know what is considered as a local call. Please visit our online call rate calculator on https://www.tpg.com.au/homephone/calculator before calling to check whether a call is considered as a local call.

 

A National Call (Interstate) is when you call a landline number that is not in the same or adjoining Standard Zone Unit.

 

Let us know should you require further assistance.

 

Regards,

 


@Robodent wrote:

What (if any) is the difference between Standard National Calls and National STD calls ? This is unclear in TPGs' critical information documents.