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Big Talk from my landline

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robynmhughes
Level 2

I Joined yesterday but have been unable to successfully ring international mobile number: I hear one dial tone ring then engaged signal. after multiple attempts I rang from another server and was successful. what is wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
robynmhughes
Level 2

Thank you. BigTalk is now working and I have been able to chat with my friend overseas. 

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9 REPLIES 9
PeterW
Moderator

Hello robynmhughes,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

robynmhughes
Level 2

Hello peter,

my username is XXXXX

name Robyn Muriel Hughes

XXXX  Ashfield. New South Wales 2131

DOB XXXXX

Riezl
Moderator

We have edited your recent comment for security purposes.

May we know what country you're trying to call?

robynmhughes
Level 2
I am trying to call Malawi. Before joining the staff member told me Big Talk is available to all countries including Malawi
Riezl
Moderator

Thanks. We'd like to arrange one of our specialists to contact you for assistance. Please PM us your best contact number and most convenient time to receive a call this evening or tomorrow.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

robynmhughes
Level 2

Contact me on xxxxxxx before 7.30pm today or between 4pm and 9pm tomorrow ( Thursday)

Riezl
Moderator

We'll advise our Technical Team.

robynmhughes
Level 2

Thank you. BigTalk is now working and I have been able to chat with my friend overseas. 

Shane
Moderator

We're glad to know that @TPG, Vodafone and iiNet. In case you'll have queries in the future do not hesitate to create a new thread here in our community, cheers! 

 

 

Thank you. BigTalk is now working and I have been able to chat with my friend overseas.