TPG Community

Get online support

Call Forwarding/Diverting  from  NBN Digital Voice Service Control Panel doesnt work at all

Chris17
Level 2

The internet was out at my shop so I decided to used the Call Forwarding/Diverting  from  NBN Digital Voice Service Control Panel and it didnt work at all.  Is it normal thing dont work in TPG . 

That was my recovery plan from an outaage which I discussed with the sales peorson . 

Call support for the digital voice they forward me to another call which you needed to wait 40 mins for. 

 

So could you tell if the Call Forwarding/Diverting worked at all ?

if you promise something before the sale of the product you sort of expect it to work .  Your support guys were useless. 

DOESNT SEEM TO WORK IS MY POINT.

1 REPLY 1
Riezl
Moderator

Hi @Chris17 , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community