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Can't Dial 1300 Numbers

Sfingta
Level 2

Can't Dial 1300 Numbers so how iam i going to phone customer support .

Same problem as many others here but seems Technician is needed and this is only way to contact.

 

5 REPLIES 5
itspeterb2u
Level 3

At the bottom of  CONTACT US page mine (i am in sydney) says:  

 

Prefer a landline number? Call +61 2 9007 3023

 

I have the same issue as you, I'm about to call it now..

 

Not sure if it says a local number to ur area.

 

Good Luck..

Sfingta
Level 2

Thanks itspeterb2u 

 i changed +61 to "0" and was able to call tpg locally 02 9007 3023 from landline (i have no mobile phone)

they ran some tests still no go needs tech

Cheers i never even noticed that at the bottom of the page

itspeterb2u
Level 3

they ran some tests still no go needs tech


@Sfingta Glad to help....Same goes here.... waiting on the tech to get back to me....

BasilDV
Moderator

Hi @Sfingta

 

We understand that our Engineers has been in touch and you've confirmed that the issue has been resolved.

Let us know if you need further assistance.

 

BasilDV

itspeterb2u
Level 3

@Sfingta  did u manage to get 6 digit 13 numbers to work too?