Can’t call overseas from home phone

[28ava]

For the last two weeks we can’t make any overseas phone calls from our home TPG phone we urgently need to get in touch with a family member who is ill in the UK and can’t use our home phone to call we can’t get in touch with anyone on TPG via the contact line on the phone and have tried on numerous occasions via the Internet with still no luck can someone please help thank you

[Anonymous]

Hi @robertjbishop43,

Thanks for reaching out to us. You can PM to us your TPG home phone number or customer ID, so we can check on your phone service status. 

How do I private message (PM) in the community

Regards, 

Angeli