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Hi @jimnikas17,
Welcome to the community!
Thanks for raising this to us. I would love to help and get to the bottom of this. To better understand the situation, drop me private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
I can’t receive optus phone calls on my landline at home. I can make calls to optus but can’t receive them. Please fix this issue