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Can’t make or receive Optus calls

jimnikas17
Level 2
I can’t receive optus phone calls on my landline at home. I can make calls to optus but can’t receive them. Please fix this issue
1 REPLY 1
Shane
Moderator

Hi @jimnikas17,

 

Welcome to the community!

 

Thanks for raising this to us. I would love to help and get to the bottom of this. To better understand the situation, drop me private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

I can’t receive optus phone calls on my landline at home. I can make calls to optus but can’t receive them. Please fix this issue