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Cannot login to TPG on iphone after ios upgrade

POO
Level 2
Level 2
‎23-11-2023 12:20 PM

Cannot login to TPG on iphone after ios upgrade.  No problem on iPad, Mac or Windows 10.

Could not verify email address on iPhone when signing up for this.  Had to verify on PC. Error message with verification attempt was   Exception ID: 33971A85

 

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david64
Level 15
Level 15
‎23-11-2023 01:48 PM

Hi @POO . Are you trying to get to   tpg.com.au   to get MyAccount or Post Office?

Are you using mobile data on your iphone or using home wifi?

Can you post a screenshot of the error you get? You'll need the screenshot from the iphone but you'll have to upload it via ipad.

Any mention of a certificate?

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