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Depressed from landine porting

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Level 1c
I got stuck with tpg landline porting process . Today is 14 business day and i have to waste lot of my time chek with them .
I now sit with a working internet and a phone that can only make outgoing calls. It cannot receive calls when I dial the number I asked to be ported over.

I rang the help desk and was told it takes 1 - 5 days to port over the telephone number ONCE THE NBN IS INSTALLED. This is crazy. How can I run a business without an incoming phone for 5 days? In 2020 is this really realistic?

Just got fed up from their customer support . Made a wrong decision to move to this company, still stuck and really depressed
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Level 9