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Disable call waiting on home phone service

avicedunn
Level 2

Please disable call waiting on my home phone service. I am an 84 year old woman and I don't need the complications of having calls coming in while I'm on the phone.

2 REPLIES 2
Ahra_G
Moderator

Hi @avicedunn

 

We have since requested to our Technical team to have the Call Waiting feature to be disabled on your NBN homephone service. 

 

Kindly allow 24-48hrs for it to take effect. 

 

Let us know should you require further assistance. 

 

 

Regards,

Ahra_G

tlaokunwanich
Level 2

Hi Ahra_G,

 

Could you also help me turn off the call waiting for my phone number?

 

Cheers,