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Home Internet Dropped Out Everyday

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Level 1

Hi Technical team,

 

Re: Unit 3, 2-4 Hilts Road Strathfield NSW 2135. NBN unlimited data service. 

 

My home internet dropped out a few times during business hours everyday. I am working from home and could not get my work done property. Can you please investigate and fix the issues?

 

Thank you!

 

Irene Aizhen Su

Mobile phone 61 0422799102

1 REPLY 1
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Moderator

Hi @cpasu2020 

 

Welcome to the Community!

 

We've created an online help that will guide you on how to troubleshoot a connection issue. You may check this link.

If you are still experiencing issues after trying the troubleshooting on the given link, then please send me a PM with your preferred time and best number to be contacted by our Tech team.

 

How do I private message (PM) in the community?

 

BasilDV