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Home Internet Dropped Out Everyday

Level 2

Hi Technical team,


Re: Unit 3, 2-4 Hilts Road Strathfield NSW 2135. NBN unlimited data service. 


My home internet dropped out a few times during business hours everyday. I am working from home and could not get my work done property. Can you please investigate and fix the issues?


Thank you!


Irene Aizhen Su

Mobile phone 61 0422799102


Hi @cpasu2020 


Welcome to the Community!


We've created an online help that will guide you on how to troubleshoot a connection issue. You may check this link.

If you are still experiencing issues after trying the troubleshooting on the given link, then please send me a PM with your preferred time and best number to be contacted by our Tech team.


How do I private message (PM) in the community?