Home Phone Not Working

[flemjo70]

Mine dropped out on Friday.  Internet working fine.  Have checked and replaced cables, splitter, isolated single phone to telstra line.  Nothing works.  If you call the number on a mobile it appears to be ringing but its dead on the home phone.  Home Phone says its active on the portal. 

i see a few others have had problems - any solution as yet?

[BasilDV]

Hi @flemjo70 

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

They've made some adjustments and your phone service has been restored.

If you need further assistance, please let us know.

BasilDV