Home phone not receiving calls

[Rosa49]

Recently signed up to NBN home bundle. Internet is working fine but home phone still not working after several calls. The phone can now make calls but not receive calls. There is a busy signal when you try to call, even though phone not in use. Any assistance, please?

[BasilDV]

Hi @Rosa49

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

We'd like to arrange a call from our Tech team to check on this further.

Please send me a PM with your preferred time and best number to be contacted.

How do I private message (PM) in the community

BasilDV