Home phone not working

[alexau]

I have NBN bundle which included a phone service.

However, I noticed today that my phone service no longer works.

When I call my number, it says "Your call could not be connected at this time. Please try again later. OCA 0188"

[BasilDV]

Hi @alexau 

We'd like to check the status of your bundled VoIP service.

Kindly send us a private message with your account details.

BasilDV