TPG Community

Get online support

Home phone not working

Charango1
Level 2

Hi,

My land phone is not working. When call there is a message saying that the number is not valid

 

1 REPLY 1
BasilDV
Moderator

Hi @Charango1 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have seen that the phone service is not registered on the account.

 

We've made some adjustments and refresh the connection on our end. Please try to check the home phone after 30 minutes and let us know how it goes.

 

Regards,

BasilDV