TPG Community

Get online support

Home phone redirection after NBN cutover

LorenzoP
Level 2

Successful cutover from TPG ADSL to TPG NBN. Internet and phones working.

The TPG Account website still has "View TPG home service account":  But now no options are presented there at all...there used to be several options like "Enable/Disable International calls" and "Redirect Incoming calls"...all I now see is "Your plan has changed".

I wish to redirect incoming calls from my home phone onto a mobile phone sometimes, but that facility has disappeared after the NBN cutover.  Any ideas?

1 REPLY 1
PeterW
Moderator

Hello LorenzoP,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download