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I switched to TPG today - Internet is woring fine. Unable to receive or send calls on home number. Incoming calls go straight to Messagebank. I was told by TPG that this was an issue with my previous provider. My previous provider said that it was a problem with my current provider. I have swapped handsets - twice - same issue. Is there a delay in changing over? Is there somewhere at TPG that can turn messagebank off? Feeling very frustrated at present.
Hi @kevinocallaghan,
If your number is being ported over to us, the porting process will start as soon as your service is activated and may take up to 5 working days to complete.
Send us a private message and we'll check your account.