Home phone

Level 2

I switched to TPG today - Internet is woring fine.  Unable to receive or send calls on home number.  Incoming calls go straight to Messagebank.  I was told by TPG that this was an issue with my previous provider.  My previous provider said that it was a problem with my current provider.  I have swapped handsets - twice - same issue.  Is there a delay in changing over?  Is there somewhere at TPG that can turn messagebank off? Feeling very frustrated at present.



Hi @kevinocallaghan


If your number is being ported over to us, the porting process will start as soon as your service is activated and may take up to 5 working days to complete. 


Send us a private message and we'll check your account.