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How to cancel my ADSL and Home phone

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Level 1b

Hi my name is YI 

I'm moving out of my place and I need my net disconnected by 06/07/2019

What should I do

My currently not in contract

 

4 REPLIES 4
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Moderator

Hi @darkknight2038,

 

We regret to hear that you've decided to cancel the account.

 

We will arrange a call from our Accounts team to discuss the process further.

 

Please send me a Private message with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV

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Level 1b

i send the number for you

thanks to help

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Moderator

Hi @darkknight2038,

 

Thank you for providing your contact details via PM. I have already organized a call from our Accounts Team tomorrow between 12NN-1PM WA time on the number you provided.

 

Let me know if you need additional assistance.

 

Regards,

 

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Moderator

Hi @darkknight2038,

 

We understand that our Accounts team has been in touch and will continue to discuss the process via email.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV