I can receive calls on my landline but when I try and ring a number I get an engaged signal no matter what number I try

[montybatton]

I cannot find an email address to send my question and obviously cannot phone for assistance.

Do you have an online help assistant or an email address so that I can resolve this issue?

[BasilDV]

Hi @montybatton

We checked the account and it shows that the outgoing call is suspended.

Could you reboot the modem/router to refresh your connection as we can confirm that there's no payment issue within the account?

BasilDV

[montybatton · Accepted solution]

It's working again! Thanks Basil.

[BasilDV]

Glad that this has been sorted @montybatton.

Cheers!

BasilDV