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I have dial tone but can't call out and no one can call in to my phone

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Level 1a

I am unable to call out on my landline and people can't call in. I don't have a mobile and TPG have asked what time they can call when they replied to my email , how can they call when I have no mobile or anyone nearby to help me. My street is full of construction workers and my sons live hours away si there is no one to help me. I am getting deperate, especially as I have just had a death in my close family

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter