Get online support
That's because it's a wide spread issue and not in any way localised to you or your service.
The sooner TPG accept this and resolve the issues the less customers they might loose.
Hi @andyandalice,
Thanks for raising this to us, please shoot me a private message with your account details (Username/Customer ID together with the address on file). We'll proceed with investigation and have one of our Technicians to contact you for real-time test.
How do I private message (PM) in the community
Regards,