Hi @rameai2014113,
Welcome to TPG Community!
We have located the account using your community details.
We have checked the status of your connection and we can see that it's also dropping out. We'd like to identify what is causing the issue and we have arranged a technical specialist to contact you before 1PM NSW Time today for assistance.
Should you have a preferred contact number and time, please send it via private message. Thank you.
