Internet working home phone not working

[Estherngan]

Hi, I called this morning to report phone line not working. Technical support tried running test at the backend but still not working. Escalated with ticket no 74093732. Can you please urgently looking into it and fix it? Thanks

[Ahra_G]

Hi @Estherngan,

We're glad to assist. Aside from your landline, how's your internet looking? Send us a PM and we'll bring up your account and check the ticket status'

-Ahra_G