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Is my home phone number locked with TPG

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jnovice1
Level 3

If I move to another ISP, can I port my home phone number to them, or will TPG lock the number out via the modem.

And if the phone number is locked, how can we get it unlocked by TPG?

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Hi @jnovice1 ,

 

TPG will not lock your landline number. The 3rd party ISP will provide you the information of their landline porting procedure. 

 

Have you contacted our accounts team about the account cancellation? If not yet, could you send me a message so we can discuss more?

 

How to send a PM?

 

Regards,

 

 

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1 REPLY 1
Anonymous
Not applicable

Hi @jnovice1 ,

 

TPG will not lock your landline number. The 3rd party ISP will provide you the information of their landline porting procedure. 

 

Have you contacted our accounts team about the account cancellation? If not yet, could you send me a message so we can discuss more?

 

How to send a PM?

 

Regards,