Landline dropping out

[elizsmith]

Hi,
I use my landline on a daily basis to work from home but have had to resort to using my mobile due to the landline continuing to drop out up to 40 times in an 8 hour work day. I really need to get this resolved ASAP as it's been ongoing for the past couple of weeks and I've already ruled out all other reasons for calls hanging up.
Thanks

[Ahra_G]

Hi @elizsmith, 

Welcome to the Community! 

Your homephone relies on your internet to work; however based on the remote test, your internet is connected for almost a week thus indicating a stable connection. 

I have organised a call back to be made today from our Techical Team for assistance and to check for underlying cause of the homephone connection issue. 

Regards,

Ahra_G